Returns / Back Orders

Special Orders & Returns:

         Special Order Policy

• All special orders requested will be sent in an email to [email protected], info that will include manufacture's part number and quantity you're requesting.
   Also, will include the address and phone number that the package will be sent to.
• All special orders must be paid in full at the time the order is placed.
• Any cancelled special order UNDER $100.00 will be subject to a 50% restocking fee. The remaining 50% will be refunded back to the original payment method used for the purchase.
• If any processing or refund fees are charged to SpeedWorld Hobbies during the refund process, those fees will be deducted from the refund amount. Refund processing fees will not exceed $5.00.
• Any special order OVER $100.01 not including tax is NON-REFUNDABLE and NON-CANCELLABLE once the order has been placed. 
  
• In some cases, SpeedWorld Hobbies may be able to cancel a special order before it has been processed or shipped by the manufacturer/distributor. We will do our best to assist with the cancellation request whenever possible.
• If the special order can be successfully cancelled before processing, the customer will receive a refund minus any payment processing fees that were charged from the original pre-payment transaction.

        At SpeedWorld Hobbies, we want our customers to be happy and satisfied at all times. A happy customer becomes a lifetime customer, and that has been our            goal since 1999.

   Thank you for your support and Kindness
   SpeedWorld Hobbies
   916-218-2153  
[email protected]